Reviews

Awesome Facility and Staff.. Clean, Easy Access, friendly, snacks, a clean and beautiful restroom..

I’ve stored at many places, and this is one of the best. Lovely personnel & clean facilities.

Excellent customer service. Very clean and organized buisness! Friendly staff!

I just needed a place to store my cargo trailer for a month or so it turned out I only needed it for a short amount of time and they returned the rest of my money I believe two weeks worth. The staff was great and the service was excellent I would definitely recommend this place, mikeal.

I’ve used four different units of various sizes at ESS over the past couple years, both short term and long term. People are consistent, kind, transactions always correct, and storage units were impeccably clean and easy to access. If this is the general location where you need to store your items, I would look no further. They are fantastic!

Best storage in town, will be using again in future!

Great location,brand new, super clean. Everyone is very helpful. So glad we found this storage spot.

We rented a storage unit here because it has a great location, the price is right and the available hours were convenient. Very nice folks to deal with. Very accommodating and competitive pricing.

Eugene Safe Storage is clean, modern and friendly. Every interaction with the staff was excellent. Thanks!

Very nice facility a little spendy but worth it. It’s a great place to store your stuff it’s very clean and seems to be new. Felt like my belongings were very secure. Front gate was messed up so they had 24 hour security on site to keep the place secure.

Nice & very Friendly staff. Very clean and beautiful, like new storage facility. My unit was immaculate. Very secure feeling. You even get a welcome gift left for you in your unit. I’m impressed and would highly recommend.

Great service. Very friendly and responsive staff. Clean site and units. I would use them again in a heartbeat.

Clean, accessible, convenient location.

Best storage facility I have ever used!

Eugene Safe Storage First Class Customer Service! I can't say enough good things about Cathy and Reece, the owners of Eugene Safe Storage. They went above and beyond to make sure my daughter got into and vacated her rental unit with ease. Being an out of state parent to a UO student I HIGHLY recommend this company for all your storage needs. An A+ company with kind caring owners.

From the first phone call, Reese and Josh at Eugene Safe Storage have been warm and friendly and personable, and provided help and customer service that was above and beyond my expectations. The location is great, right off the highway, the pricing is competitive, the facility is clean and well-maintained, access in and out of the unit is seamless, and they have been welcoming and helpful. They answer the phone when I call, are responsive via email and text, have been flexible with me, and have made the stressful process of moving from another state easy and painless. Anybody looking for a storage unit in the greater Eugene area I highly recommend Eugene Safe Storage.

Everyone at Eugene safe storage is always so amazing to me and my son, You will not find better service anywhere else in Eugene! The facility is always clean an dry and our belongings are more then safe there. We Couldn't ask for a better place to store our belongings.

This place is amazing and helpful. I have never had a storage place actually care about me and my family. They brought us refreshments when we where working hard and always had answers to our question. The facility is great and location even better! Definitely recommend!

Honestly the nicest customer service! When I left the first time from signing up, Reese and I were talking about our families and life in general! Eugene Safe Storage is VERY clean and you feel thst your stuff is safe and you are too when you are there kinda late. Thank you!

I stored my classic car there for almost 2 years. It was a great place for my needs. The staff there are outstanding. I'd store there again for sure . Thank you Eugene Safe Storage!

Easy check-in, very orderly and clean site, user-friendly. Thumbs up.

I was referred to Eugene safe storage from another storage facility. I spoke with Reece who was amazing in so many ways. When I went to check is I spoke with Kathy who was so helpful, kind and pleasant. Thank you

Friendly staff, very clean facility. Glad we chose Eugene safe storage

Eugene Safe Storage has an ideal location and is super clean. Even more importantly, the staff is extremely helpful and friendly. Reese was very accommodating. Highly recommend!

Clean, efficient and excellent Managment. Highly recommended.

New, clean units and great management

Reece at eugene safe storage was a pleasure! Great customer service! If I ever need to rent a storage again or even if I hear of someone needing one I will always go here and suggest them!!

Reece (manager) was incredible. Super nice guy and service oriented. The facility is new and very well kept.

Thank you for your kindness and helping me store my belongings quickly. Moving was very stressful and you definitely relieved a lot of weight off my shoulders! Thank you so much!

I rented a storage unit using there online software. It was super easy to do. I have had know problems coming or going using the code I set up. Also there is good security. Fence, cameras and lighting. The facility is very clean and brand new. They had lots of sizes as-well. I rented a 10x25 and a 5x10. The manager always smile and wave as I drive in. My unit was clean and they left a gift that included a lock snack and water nice touch. I recommend them. Best, Josh

Absolutely wonderful

Storing our stuff here was simple and hassle free. Reece was great to work with!! We will definitely use Eugene Safe Storage for all our future storage needs.

Kathy and Reece are an absolute pleasure to do business with. Very cordial and accommodating of circumstances and I would highly recommend anyone looking for a storage unit to check here first!

Got a unit here today. It's a clean facility with lots of cameras and good hours. The units look good. I was helped by Reese today. He was helpful and accommodating. (I had a lot of questions) Can't say much yet as I just got it today, but so far, so good!

Clean and secure, great people to work with!

Very helpful & friendly. Was able to book online. Which was great knowing I’d have a unit & access once I got to town!

Kind people, clean storage units, easy access, and a welcome gift bag. These folks make storage units relaxing.

Kathy and Reese were so helpful with determining my needs and getting me all set up with a lock, 3 nicely marked keys to locate easily and even a key fob. And there was more, purified bottled water and even trail mix, (moving is a hungry job), plus an important tool, a pen along with great information about the facility and important contact information, with business cards. These were all gift wrapped in a nice clear plastic sleeve with a coordinated color ribbon. The details and cleanliness of this beautiful facility was impressive. I HIGHLY recommend this facility and location So happy I found them. I’ve used other storage facilities in my many moves and this one is “Top Drawer”, an old expression for a new experience.

Excellent customer service and reliable and secure use of the units I rented, thanks so much! You helped me a great deal. ♡

Super clean, easy to get in and out!!, great management..

It’s a great clean facility! Reese was super helpful and very knowledgeable and efficient! I highly recommend them!

Reese is so nice and has been so willing to work with us to accommodate our storage needs. Units are great, hours are good, he’s accessible by phone and the paperwork was done electronically (which is great for us). Highly recommend.

Patient, accommodating, friendly, and reasonably priced. You have a winner with Reece.

Reese the manager is fantastic. The property and units are very clean. Reese brought us water and candy as it was very warm and we really needed the water.

Excellent customer service! Very clean and secure storage area. We are moving a business so live the wide lanes - we can use a tractor or skid steer to move heavy items and parts with lots of room to maneuver. Appreciate the online contracts so we don’t have to drive 9 hours to sign in person and the insurance option! The website is great - I appreciated the option to reserve a unit for 7 days so we could get our ducks in a row. Above all, Reese is excellent - great communication, very responsive to questions and follows through on every commitment - whether it’s meeting us when we move in, getting the prep done or following up with answers to questions. So professional! More often than not storage businesses hire people that become complacent over time and less professional - this is not that kind of business! Whoever hired Reese deserves an award and he deserves a raise!

Friendly service and clean facilities.

Great place , nice people , .clean, and secure.

Attentive and kid folk here! Very professional and super clean!

This was a great experience. Reese (the manager) was wonderful to converse with and so much fun. We found out we had much in common with where he grew up. I was needing to rent a place due to the wildfires “Middle Fork Complex” fires that are threatening our business in the Oakridge area. I might not need this at all but we needed to be prepared. I would highly recommend this place. It’s fairly new, the monthly rate comes with a lock , the hours are good hours to be accessible. The security system impressed me, as you could see some homeless people liked the area. And a big plus for me, close to where we live in Pleasant Hill and easily accessible from I-5, if we need to grab stuff. Now hopefully, I’m hoping we don’t have to use it at all. But like a good Girl Scout, be prepared. (Photos KWIS fire threatening the town of Oakridge)

They were very kind and accommodating. Definitely recommend!

These people go beyond any customers service that I've ever seen.. They are amazing people

Best experience I've ever had at a storage unit ~ Manager Reese is friendly, informative, helpful, and even has a playful side :-) Unit was exactly as described, beyond clean there was even a welcome bottle of water, package of trail mix, a key fob and such waiting for us in the unit along with a new lock still in the package but the *&^$% plastic was already cut (thank you, Reese) so getting the lock out and ready to use was ultra easy. He even demonstrated the "correct" way to fully lock the unit AND he (and his wife) are native Oregonians. Couldn't be happier.

This is a new facility so the spaces are super clean. I like the design of the slide lock on the doors as they’re really easy to open, unlike some others. The buildings are very clearly marked to find your space easily. My movers remarked they’d never seen a storage site labeled so clearly. Reece is super helpful with everything too. Highly recommend Eugene Safe Storage.

Reese and Kathy are the best people ever. They made my move super easy. They are resourceful and so professional. They really work with you and give you detailed information on your storage needs. I highly recommend them whenever you need storage.

Friendly and knowledgeable manager who was very helpful and made the paperwork easy. Clean and new, well maintained.

Reese was very nice and helpful. He reached out to me once I had reserved my unit. He was on-site to check me in and gave me some water and other goodies when I checked into my unit. Very clean and safe feeling facility.

Best Storage facility in all of the Eugene Area! Super clean, super safe, and super easy access from the freeway. I could not be happier with my experience at Eugene Safe Storage. The owners are genuine, caring people. I highly suggest this location for any storage needs!

Very pleasurable experience getting our unit set up. Reese was helpful and knowledgeable. Very clean facility. We appreciated the sweet gift of a lock and bag of goodies! We are happy to know how secure and safe this location is.

Clean decent storage facility. On line lease and rental available but for some reason I was unable to complete it, went to the location and met the manager. He helped me sign everything there and was very friendly and easy-going. I'll be taking some of my belongings there today.

Very clean and very welcoming.

New facility, very clean and secure. The gate code keeps track of who enters and when they leave. Great customer service. If they’re busy and miss your call because they’re with a customer they will call you back. I only had a 12 foot trailer but there is plenty of space for an 18-20 foot trailer to maneuver within the storage complex, possibly larger.

Staff went above and beyond to help out. Very professional and very kind!

Reese, the manager, is awesome, knowledgeable, friendly, and helpful. In over 20 years of being at another local facility and having to change out because former facilityt didn't have a larger available unit for me. Best forced decision ever.. Reese and the facility are welcoming and clean and safe. - got to say this facility is far superior in physical plant and management to the place I have been at for 20 years.

Love this storage facility. They provide a good lock and there is a lip on the front of the concrete to keep water from going under the door. Office lady super nice and even had a little goodie bag waiting in my unit first day. Only issue I saw was the contract is pretty extensive and insurance has to be provided or purchased by renter. Overall I still give them 5 stars.

This is a new storage facility. The owner and management team are friendly and knowledgable of Eugene area. The unit was super clean and easy to access. The owner had a gift of water and trail mix waiting when I moved my things into the unit. Best facility I've ever used!

They were super professional and friendly as well as being so accommodating in making payment arrangements with my corporate office which is located out of state. It was also very nice of the manager to leave us waters with a little snack included. VERY CLEAN FACILITY!!!

Just want to say my experience with you jeans safe storage has been great I arrived and there was a mock and water and chocolate in the unit waiting for us. I didn't arrive till late and was given the code to get in and able to complete my move seamlessly. Thanks so much.

Moved in yesterday, and every aspect exceeded expectations! Looking forward to our stay until we find a more permanent living situation 🙃 thanks Reese and Kathy!

Absolutely the best experience with storing my daughters stuff for college. I can 100% recommend Eugene safe storage. Last year my debit card was canceled and I forgot they were on automatic payments. They made extra efforts to get ahold of me in Phoenix and let me change my card payment to new card. This was just another reason I think I should move to Oregon.

Reese was so helpful both on the phone and in person. Great location right off of I-5 Everything is brand new and very secure. They even give you a nice gift bag with treats, bottled water, pen, and key chain. Highly recommend Eugene Safe Storage.

Every aspect of my experience with Eugene Safe Storage was exceptional. The staff was friendly and helpful, the facility was clean, safe and well maintained. The billing process was smooth and problem free. Definitely a customer service oriented company and facility. I would recommend them without reservation and plan to return there when I have storage needs in the future. Thank you Kathy!

You all are the best! Exceptionally clean place, friendly, welcoming and Reese really makes you feel at home.

Great staff, super friendly!

Wonderful experience! Reese is friendly, helpful, and very comfortable to do business with. The storage units and area are spotless. I am so glad I chose Eugene Safe Storage and would recommend them to anyone.

Very helpful. Easy process. And beautiful clean units.

New facility, locally owned. Extremely clean and well-managed. Close to I-5 ramps. Lots of cameras, secure fencing, and generous gate hours.

Our experience with Eugene Safe Storage has been amazing. We used the website to set up the rental, which was extremely quick and easy. We showed up at our unit, it was clean and had a nice welcome package waiting for us. Reese and Kathy have been so very kind and friendly.

The staff is very kind and helpful. They provide a clean and safe facility to store your belongings.

Excellent service.

The staff here is so nice, and so helpful! Helped me set everything up, and they were super accommodating.

The owner was there and was great to work with. We were able to pick the location and size we wanted. Very professional and personable. Glad we are using her facility!

This is a new facility, it is amazing. Location, customer service all spot on . I was greeted politely and promptly by Reese I had some of my own special needs that needed to happen fairly quick. Reese Was able to accommodate my needs with no problem. I researched other facilities in the area and none even came close. I would recommend this business to my friends and family to Eugene safe storage. Thank you Joshua

Great ownership, extremely responsive and most importantly a really secure complex.

I just met reece yesterday , he helped me get all set up. He has got to be one of the nicest people I have ever met and my unit was available really fast and it was extremely clean. This is the best place to go if you are needing to store your stuff , it is in great hands and there are video cameras everywhere so you feel safe dropping your stuff off at night .

Such an outstanding and safe storage rental place! The staff was super welcoming and even left a lil care package in my locker for me the first day (so nice!) On top of that, I recommended a friend of mine here and Eugene Safe Storage rewarded me with $25 gift card to Amazon!!! I’m not one to go write reviews, but this place deserved it!! Thanks for all the hospitality :)

I am currently selling my home, furnished, and was looking for a place to stash my remaining possessions until I am able to look for a new home next summer. I noticed this newer looking storage area close to my home on I-5. I stopped by in July, chatted with the gentleman on duty, and he was very cordial and provided me with all the information I needed to sign up for a storage area. I stopped by again in August and met the owner, Kathy. She was also very pleasant and accommodating, and rented me a storage area of my choice. Being a retired senior, I asked for a discount on my monthly rate, and received one. I have only visited the site one time to move into it, and found the place to be clean and virtually unused. The gentleman there got me set up with a new lock, swept the space, and gave me a handful of goodies, to boot. I would definitely recommend this facility if you are looking for a new, convenient to South Eugene, and what appears to be a safe place to store your stuff for a fair price!

We needed storage as we were looking for a permanent house to stay, and Kathy was so helpful. We didn't know when we would exactly move, so I was not able to give a proper 15 day notice before vacating the unit. When I was able to move at the end of the first month, Kathy was willing to help not to charge for the second month although there was no prior notice. I highly recommend Eugene Safe Storage, and i will go there anytime I need a storage in the future. Thank you.

This storage facility was very clean, nice ., the people that runs the place was so kind hearted when i needed a storage unit asap when they were closed ! So friendly !! I would recommend this place to everyone. And very nice prices as well as secure. Thanks again for your HELP ! U GUY" S WERE AWESOME !!

Wow, what a great facility! Its new, clean and the employees there are extremely nice and attentive to your needs. We had to move both my daughters who attend UofO out of their places because of COVID and I found ESS in a google search. The location is great, only about a 7-6 minute drive from UO campus. I spoke with both Cathy and Reece at ESS and they could not be more pleasant. I opened my storage unit and there were gifts to me an my two daughters and a thank you note. Who does that? Awesome place, awesome people and I think the storage pricing is extremely fair. HIGHLY RECOMMEND.

The owner Kathryn was very responsive to my initial inquiry for storage for my daughter. She even provided me with her cell number if my daughter needed to reach out during after hours. My daughter's experience was great and she said everyone was very helpful and that she received a welcome package. She has recommended Eugene Safe Storage and posted business for referral to her Chi Omega Sorority House and to her close friend's sorority at Delta Gamma. Thanks for taking such great care!!

Very impressed with these clean, secure and brand new storage units. Great location right off 1-5. Managers are super friendly, local and respond quickly!

Brand new place near Lane community college. They have move in specials. I ended up getting a 5x10 that met all my requirements. Put your junk here!

This was the first time I used a storage facility. The process was very easy. The staff is very helpful and polite. Very clean facility.

The facility is very clean and laid out well. We store our RV here, the RV/boat storage spaces and nice and wide and spacious and easy to back into. The employees working here are incredibly friendly, helpful, and genuinely appreciative of the customers.

Good place to store your stuff with know worries.

Reese was great very friendly and helpful

Great customer service, clean, and safe.

Excellent facilities, amazing crew.

Very nice facility, top notch customer service, very friendly and helpful management. Highly recommended!